The FAQ document below answers the following questions:
- How does the school contact me and keep me informed?
- How do I contact my child's class teacher?
- Where and at what time do I drop off and collect my child?
- A grandparent or friend sometimes collects my child, do I need to tell someone?
- Is there breakfast and/ or after school care available?
- Where do I find out about uniform?
- Do I need to book hot lunches for my child?
- Will my child get a snack in the morning break?
- How do I find out when my child has PE?
- Where do I find term dates?
- How do I find out what my child will be learning about this term?
- Where do I find my child's home learning tasks?
- Does my child need a book bag or pencil case?
- My child needs medication during the school day, what is your policy on administering medication and who do I contact about this?
- If I think my child has an additional or special educational need, who do I speak to?
- If I have a question or concern re safeguarding, who do I speak to?
- Are there opportunities for parents to get involved with the school?
- I have a question that isn't covered here, who do I contact?
| What? | Who? | How? |
| For medical or exceptional leave requests | Office | Phone or email |
| Day to day arrangements, such as collection or event clarifications | Office | Phone or email |
| Curriculum, learning ot home learning matters | Class teacher | Dojo or speak to them at the end of the day |
| Question on RE, collective worship or Sex and Relationships education | Class teacher Headteacher | Dojo Phone or email via the office |
| To raise a concern or formal complaint in line with the school's procedure | Class teacher in first instance Then Phase lead, Deputy HT/ HT | Dojo Phone or email via the office |
Here is a summary of the school's complaints procedures: